Terms & Conditions

Business information


Mechelsesteenweg 26

2018 Antwerpen


E-mail: info@luxeparel.com


IBAN: BE29 3771 1843 9764

Article 1: General provisions
The e-commerce website of Luxeparel provides its customers with the option of buying products from its webshop. These General Terms and Conditions (“Terms”) are applicable to all orders placed by a visitor to this e-commerce website (“Customer”). When placing an order via the webshop of Luxeparel, Customer must explicitly accept these Terms, whereby Customer agrees to the applicability of these Terms with the exclusion of all other conditions.

Article 2: Price
All prices listed are expressed in EURO, VAT is not charged on second-hand items. Import duties are for the consumer. The final price will be calculated after the shipping address is filled in.
The specified price refers solely to the articles as set out in writing. The accompanying photos are intended as decorative and may contain elements that are not included in the price.

If an offer is for a limited duration or subject to conditions, this will be explicitly stated in the offer.

Article 3: Product information

Luxeparel tries to make sure product pictures and descriptions are as accurate and up to date as possible. However, please be aware that the image and color quality may vary from the actual  product. If the Customer has specific questions about for instance sizes, colour, availability, delivery terms or method, we ask the Customer to contact our customer service department in advance.

Article 4: Online purchases

After you submit your order, you will be referred to the secure payment page of our website and will be requested to pay for your order. You will receive an electronic order confirmation on your screen and per e-mail when your payment has been made.
The Customer may choose between the following payment methods:

  • iDeal
  • Sepa
  • Bancontact
  • Paypal

Article 5: Delivery and shipping

Luxeparel ships all articles insured. Insured shipping to Belgium costs 8 euro. Insured shipping to The Netherlands, Germany, Luxemburg and France costs 18 euro. Insured shipping to other countries in Europe costs 35 euro and insured shipping to USA costs 60 euro. We will contact you for shipping for any other country.

As soon as your order is shipped, you will receive an email indicating your order tracking number and a link to the courier’s website. With this service you can track your order.

Unless otherwise agreed or explicitly determined otherwise, the articles shall be shipped to the Customer’s residence within 5 of receipt of the order. We are not responsible for the duration of the delivery.

If the item you ordered is not available we will contact you the same day.

Article 6: Returns

Like any other second hand store, Luxeparel does not accept returns and all sales are final. Please note we are a consignment store and all our items come from private sellers. Therefore, returns are not possible.

Remember, all the items of Luxeparel are secondhand and can have signs of wear. All signs of wear are fully described on the article page. Please contact us if you have any question about sizing, color or condition. You can contact us by mail, phone, or our socials.

Article 7: Intellectual and industrial property rights

You must fully and unconditionally respect all intellectual and industrial property rights resting on the products delivered by Luxeparel.

Article 8: Guarantee for authenticity

Luxeparel guarantees that the products are authentic. If you have purchased an item from Luxeparel and have doubts about authenticity, please contact Luxeparel. Luxeparel can then have the item authenticated for authenticity by a third party. The costs are for the customer.

Article 9: Copyright / Copyright

On all images or parts of images that are available on this website without the express permission of the author, copying of prints or complete sections of the text of downloaded documents is strictly prohibited by copyright.

Terms & Conditions for Consignors:

Please read our terms and conditions for consignors here