Privacy statement

At Luxeparel, we greatly value your privacy and the protection of your personal data. We collect and process your personal information in accordance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) and any applicable national legislation.

With this Privacy Statement, Luxeparel informs you — as a natural person whose data we may collect and process (hereinafter the “User”) — about what personal data we collect, how we use it, and what your rights are.

By using our website or services, you agree to the terms described in this Privacy Statement.

What personal data do we collect?

We only collect and process the personal data that are relevant and necessary for our services. These may include:

  • Your name and surname
  • Email address
  • Billing and shipping address
  • Phone number
  • Gender
  • IP address and browser data
  • Purchase history or preferences

We may also collect statistical data when you visit our website, such as time of visit, visited pages, and approximate location, to help optimize our platform.

Why do we use your personal data?

We use your personal data for the following purposes:

  • To create and manage your user profile
  • To process your orders and payments
  • To provide customer support and communicate with you
  • To send you newsletters, offers, or updates (only with your consent)
  • To improve our products and services
  • To detect and prevent fraud or abuse
  • For analytical and statistical purposes

Will your data be shared with others?

Your personal data is used exclusively by Luxeparel and will not be sold or shared with third parties without your explicit consent, unless required by law (e.g. tax or legal obligations). We take appropriate technical and organizational measures to protect your data from unauthorized access or misuse.

Your rights as a user

As a user, you have the following rights at any time:

  • Access your personal data
  • Correct or update incorrect data
  • Request deletion (“right to be forgotten”)
  • Object to processing or request restriction
  • Withdraw your consent (e.g. for marketing)
  • Request data portability

To exercise your rights, simply contact us at info@luxeparel.com. We will respond within 30 days.

Updates to this policy

This Privacy Statement may be updated from time to time. Major changes will always be clearly communicated. We advise users to review this statement regularly.